1. OUR PRINCIPLES REGARDING USER PRIVACY AND DATA PROTECTION
We are committed to safeguarding the privacy of our visitors; this policy sets out how we will treat your personal information.
Your privacy as a user and protection of your data are human rights
We have a duty of care to the people whose data we collect and process
Data is a liability, it should only be collected and processed when absolutely necessary
2. RELEVANT LEGISLATION
Our website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
3.0 INFORMATION THAT WE COLLECT AND WHY WE COLLECT IT
We collect personal information via form completion so we can connect with and serve you.
This website collects and uses personal information for the following reasons:
3.1 Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 5.0 below).
3.2 Contact forms and email links
Should you choose to contact us using the contact form on our Contact us page or an email link , the data that you supply will be not be stored by this website Your data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP).
3.3 Email newsletter
If you choose to join our mailing list, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor . The email address that you submit will not be stored within this website’s own database.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.
While your email address remains within the MailChimp database, you will receive periodic (approximately monthly) newsletter-style emails from us.
4.0 HOW WE STORE YOUR PERSONAL INFORMATION
We may collect, store and use the following kinds of personal data:
- Information about your visits to and use of this website;
- Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications
4.1 What lawful bases do we rely on to use your personal data?
The lawful bases that we rely on for processing your personal data are:
You have provided your consent to us using your personal data for a specific purpose:
We will ask for your consent to use your personal data to send you electronic communications such as newsletters and emails.
You always have the right to withdraw your consent at any time.
-It is necessary in connection with the performance of a contract with you:
-It is within our legitimate interests.
Applicable law allows personal data to be collected and used if it is reasonably necessary for our legitimate interests or a third party’s legitimate interests (as long as the processing is fair, balanced and does not unduly impact individuals’ rights). We will rely on this ground to process your personal data when it is not practical or appropriate to ask for your consent, and where we are confident that this will not impact your rights.
Our legitimate interests are achieving our mission. Our Website facilitates this mission.
When we process your personal data to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal data for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
Sensitive or special category data
We do not anticipate the collecting of sensitive data from you (i.e. data on health, ethnicity, race, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, sex life or sexual orientation).
Where we do collect such sensitive data from you, we will ensure that we obtain your prior explicit consent. You always have the right to withdraw your consent.
4.2 Your rights
Right to restrict processing
In certain circumstances you have a right to require us to stop processing your personal data in a particular way.
Right to erasure
You have the right to request that your personal data is erased from our database in certain circumstances.
Right of access
You have a right to ask for a copy of the personal data we hold about you. If you want to access your personal data, please send a description of the personal data you want to see and proof of your identity to email@example.com data provision is free of charge
Right to rectification
We also want to make sure that your personal data is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove personal data which is inaccurate.
Right to object
You can also opt-out of receiving all or some of our marketing communications or request that we stop processing personal data about you for certain purposes at any time by contacting us.
We keep personal data for as long as there is a need to keep it in connection with the purposes for which it was collected and in accordance with our Data Retention Policy. In the event that you ask us to stop sending you marketing communications, we will retain certain details, such as your name, to help us ensure that you are not contacted again.
5.0 OUR THIRD PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislations set out in section 2.0. All three of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.
6.0 DATA BREACHES
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.